Terms and Conditions
GENERAL TERMS AND CONDITIONS OF MINKA HOLZ- UND METALLVERARDITUNGS GMBH
1.1. The following general terms and conditions of Minka Holz- und Metallverfahrens GmbH, Flurgasse 6, AT-8642 St. Lorenzen im Mürztal apply exclusively; Minka Holz- und Metallverfahrens GmbH does not recognize any conflicting or deviating customer conditions. Minka Holz- und Metallverfahrens GmbH is the responsible operator and provider of the online shop at the web address www.minka.at.
1.2. “Entrepreneur” within the meaning of these General Terms and Conditions is a natural or legal person or a partnership with legal capacity who, when concluding the legal transaction with Minka Holz- und Metallbedarfs GmbH, acts in the exercise of a commercial or independent professional activity (§14 BGB).
1.3. “Consumer” within the meaning of these General Terms and Conditions is the customer who concludes a legal transaction with Minka Holz- und Metallbedarfs GmbH for a purpose that cannot be attributed to his commercial or independent professional activity (§ 13 BGB).
1.4. “Distance contracts” are contracts for the delivery of goods or the provision of services that are concluded between Minka Holz- und Metallbedarfs GmbH and a consumer using exclusively means of distance communication.
2. Offer and conclusion of contract
2.1. The presentation of the products in the online shop www.minka.at does not constitute a legally binding offer, but rather an invitation to order. All products offered are valid “while stocks last”, unless otherwise stated on the product pages. All dimensions and weights mentioned are approximate. The items shown may differ in color and size from the item chosen by the customer.
2.2. By clicking the [Buy] button in the ordering process, the customer makes a binding offer to purchase the items listed in their shopping cart. Immediately after placing an order, the customer receives an automatically generated “order confirmation” by email from Minka Holz- und Metallbedarfs GmbH, which informs the customer that their order has been received by Minka Holz- und Metallbedarfs GmbH. This order confirmation does not constitute a legally binding acceptance by Minka Holz- und Metallverfahrens GmbH. Minka Holz- und Metallbedarfs GmbH can accept the customer’s order by sending an order confirmation by email or by delivering the goods within two days.
3. Payment Terms
3.1 The prices listed at the time of the order apply. All price information is – unless clearly marked “incl. VAT.” shown – excluding statutory VAT.
3.2 Payment for the goods is made at the customer’s discretion using one of the payment methods displayed during the ordering process. If you pay in advance by bank transfer, the purchase price is due upon conclusion of the contract, i.e. upon receipt of the order confirmation. When paying by credit card via PayPal, the customer’s credit card account will be debited with the order value immediately after completing the ordering process.
3.3 Minka Holz- und Metallverfahrens GmbH reserves the right, in individual cases or if payment is rejected by credit institutions or providers of the respective payment method, to only carry out the customer’s order against payment in advance. In this case, the customer can accept this or, if he has already submitted his order, withdraw from his order.
3.4 Minka Holz- und Metallverfahrens GmbH generally only sends an invoice electronically by email. The customer expressly agrees to the transmission of an electronic invoice. However, the customer is entitled to request that an invoice be sent by post at any time.
4. Delivery / delivery time / retention of title
4.1 The delivery times depend on the product and are displayed for the corresponding products. Collection of the goods is only possible after separate consultation and agreement.
4.2 If an ordered product cannot be delivered on time because Minka Holz- und Metallverfahrens GmbH is not supplied with this product on time by its supplier, the customer will be informed immediately. In such a case, the customer is free to wait for the ordered product or to cancel his order. In the event of a cancellation, any payments already made will be refunded immediately.
5. Prices and shipping costs
5.1 The prices stated on the product pages do not include statutory VAT. This is automatically calculated during the ordering process and added to the price.
5.2 In addition to the stated prices, a flat shipping fee of €29.90 will be charged.
5.3 The shipping costs incurred for the customer’s order are displayed in the shopping cart. If the customer wishes delivery to other European countries, this is only possible after prior and separate agreement.
6. Contract language, codes of conduct
6.1 The contract language is German. Only the German language is available for concluding the contract.
6.2 Minka Holz- und Metallverfahrens GmbH is not subject to any special codes of conduct.
7. Provider identification
Minka Holz- und Metallverfahrens GmbH, Flurgasse 6, 8642 Sankt Lorenzen im Mürztal, Austria Managing director with sole power of representation: Ernst Janner
Tel. +43 3864 2238-0
Fax. +43 3864 2238-11
Production and trade of stairs, powder coatings
Commercial register number: FN369563a
Commercial register court: Leoben Regional Court Bruck an der Mur District Court
VAT number: ATU66700037
Alternative dispute resolution in accordance with Article 14 Paragraph 1 ODR-VO and Section 36 VSBG:
The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/. We are prepared to take part in an out-of-court arbitration procedure.